Delivery Policy

Effective Date: February 17, 2025

At LIGHTTOPIX, we are committed to delivering your luxury perfumes promptly and securely. This Delivery Policy outlines the terms and conditions related to shipping and delivery when you purchase from our website (https://lighttopix.xyz/).

1. Shipping Destinations

  • We currently deliver to addresses within the United States.

  • We do not ship to P.O. boxes, APO/FPO addresses, or international locations at this time.

2. Shipping Methods and Delivery Times

  • Standard Shipping: Delivery within 5-7 business days after order processing.

  • Expedited Shipping: Delivery within 2-3 business days after order processing.

  • Processing Time: Orders are processed within 1-3 business days (excluding weekends and public holidays).

  • Delivery times are estimates and may vary due to unforeseen circumstances such as weather delays or carrier issues.

3. Shipping Costs

  • Standard Shipping: $7.99 (free for orders over $100).

  • Expedited Shipping: $14.99.

  • Shipping fees are calculated at checkout based on your selected method and delivery address.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

  • You can track your shipment through our Order Tracking page or directly on the carrier’s website.

5. Delivery Issues

  • If your order is delayed beyond the estimated delivery window, please contact us at contact@lighttopix.xyz.

  • If you receive a damaged package, retain the packaging and contact us immediately for assistance.

  • LIGHTTOPIX is not responsible for delivery delays caused by force majeure events, including natural disasters or transportation strikes.

6. Failed Delivery Attempts

  • If the carrier is unable to deliver your package after multiple attempts, the package may be returned to us.

  • Reshipping fees may apply for packages returned due to incorrect addresses or missed delivery attempts.

7. Address Accuracy

  • Please ensure your shipping address is accurate when placing your order.

  • LIGHTTOPIX is not responsible for orders delivered to incorrect addresses provided by the customer.

8. Lost or Stolen Packages

  • If your package is marked as delivered but you have not received it, please contact the carrier and our customer support team immediately.

  • LIGHTTOPIX is not liable for lost or stolen packages after they are marked as delivered.

9. Policy Updates

  • We reserve the right to update this Delivery Policy at any time. Changes will be effective immediately upon posting on our website.

10. Contact Us

If you have any questions or concerns about our Delivery Policy, please contact us: